Strategies
- Impact of Site of Care Trends - An Introduction and Strategy to Identify the Issues [PDF]
- Navigating and Optimizing Infusion Services when Hospital-based Care is Not an Option [PDF]
- Financial Management Self-Assessment Tool for Hospitals and Health-System Pharmacies [XLS]
- Pharmacists' Intervention Strategies
- Formulary Management Strategies
- Antimicrobial Stewardship Resources
- LEAN and Six Sigma Strategies and Tools
- Patient-Centered Medical Homes
- Population Health Management
- Transitions of Care
Business Plans and ROI Models
- Anticoagulation Management PI Business Plan [PDF]
- Bar Code Scanning ROI [PDF]
- Coordinated Care Discharge Meds Business Plan [PDF]
Staffing, HR Resources, and Pharmacy Workforce
- Micromanagement Self-Assessment Survey [PDF]
- Job description: Pharmacy Manager of Supply Chain and Financial Services [PDF]
- Job description: Pharmacy Business-Information Systems and Operations Manager [PDF]
- Job Description: Business Operations Analyst [PDF]
- Job Description: Pharmacy Business Services [PDF]
- Job Description: Pharmacy Business and Finance [PDF]
- Job Description: Pharmacy Business Coordinator [PDF]
- Job Description: Pharmacy Revenue Integrity Specialist [PDF]
- Job Description: Pharmacy Revenue and Compliance Manager [PDF]
- Job Description: Director Pharmacy Administration [XLS]
Productivity and Benchmarking
- NEW - Medication Use Benchmarking Toolkit [PDF]
- So You Want to Perform Internal Benchmarking [PPT]
- 15 Steps For Using An External Benchmarking System [PPT]
- External Benchmarking - Challenges, Limitations, and Strategies [PPT]
- What is Benchmarking? [PPT]
- Impact of the Current Economy on Pharmacy Services in Hospitals and Health Systems [PDF]
- Using benchmarking data to evaluate and support pharmacy programs in health systems [PDF]
- Benchmarking in health system pharmacy: experience at MeritCare Medical Center [PDF]
- Benchmarking in health system pharmacy: experience at Glen Falls Hospital [PDF]
- Benchmarking in health system pharmacy: current research and practical applications [PDF]
- Workload and Productivity Peer Characteristic Survey [PDF]
References on Medication Complexity, Workload, and Intensity
- Automating the medication regimen complexity index
- Clinical pharmacy workload in medical and surgical patients: effect of patient partition, disease complexity and major disease category
- Development and Validation of a Medication Intensity Scale Derived From Computerized Pharmacy Data That Predicts Emergency Hospital Utilization for Persistent Asthma
- Method to determine allocation of clinical pharmacist resources
- Predictors of readmission among elderly survivors of admission with heart failure
- Risk Factors for All-Cause Hospital Readmission Within 30 Days of Hospital Discharge