In this episode, our content matter experts describe how they identified and procured the necessary technology to facilitate remote work for medication history technicians. This included developing procedures for contacting patients/caregivers remotely to conduct medication history interviews, and training technicians on new technology and workflow and metrics related to the services.
HOST
Vicki Basalyga, PharmD, MAS, BCPS, BCPPS is the Director of Member Relations for the Clinical Specialists and Scientists at ASHP. In addition to her Director role, Vicki assists in clinical policy development as the Secretary for the Council on Therapeutics, serves as a representative for ASHP on numerous national clinical initiatives and works with members to create essential tools and resources for leaders, practitioners and educators.